Frequently Asked Questions

Choose an FAQ category below or browse our list of common questions.

How do I get started?

To get started, create a Blockspan account. You will be assigned to the free Developer plan and receive an API key automatically.
To upgrade your BlockSpan plan, please sign in to your account, click on the Billing tab and select the desired higher plan. For the custom Enterprise plan, please submit a request in the Contact and Support section.
To downgrade your BlockSpan plan, please sign in to your account, click on the Billing tab and select the desired lower plan.
We request you to please limit one free-to-use BlockSpan developer account per person. Not doing so may result in your account being suspended and experiencing downtime.